TEAM 360 (Team Effectiveness Assessment Matrix)

Purpose: TEAM 360 allows members of a team to rate each other’s performance in a number of different areas. This can provide the team and management with insight into how well the current members work together, and whether there are issues that will need to be addressed in order for the team to perform at its best.

Vitals
No. of questions: 102
Question type: Self-assessment and rating scale
Estimated completion time: 30-40 minutes per rater
Shorter versions of assessment available: N/A
Recommended age level: 18+
Qualification Level: Class A
Compliance: APA standards
Group Comparisons: Available

Features
This 360 feedback system consists of a self-assessment for the target and a rating survey for those who are offering their feedback (e.g. managers, direct reports, customers, and colleagues). A team report can be generated for a group of targets to assess the performance of the group as a whole.

Individual report Includes:
● Introduction
● Graphs
● Detailed narrative interpretation
● Rater comments (optional)
● Advice
● Suggestions for learning materials

Team comparison report Includes:
● Introduction
● Graphs
● Detailed narrative interpretation
● Rater comments (optional)
● Coaching tips for managers
● Suggestions for learning materials

Factors and Scales:
TEAM 360 provides an overall performance rating, in addition to ratings for 5 overarching factors, broken down into 29 competencies:
● Conscientiousness: Assesses factors related to productivity in terms of quantity and quality. Includes Accountability, Time Management, Diligence, Motivation, and Progress-tracking.
● Social Skills: Ability to interact well with others. Includes Communication Skills, Listening Skills, Assertiveness, Conflict Resolution Skills, Diplomacy, and Mentorship/Leadership Potential.
● Poise: Ability to maintain composure, especially in difficult situations. Includes Adaptability, Openness to Feedback/Criticism, Stress Management, and Emotional Management.
● Cohesiveness: Assesses the effectiveness and congeniality of the current team structure. Includes Collaborativeness, Goal Alignment, Role Clarity, Team Mentality, and Perception of Compatibility.
● Problem-Solving Skills: Assesses whether current the problem-solving approach is conducive to effective resolution. Includes Research Skills, Brainstorming Skills, Open-mindedness, Originality, Critical Thinking Skills, Decision-Making/Judgment, Planning, Implementation, and Evaluation of Progress.