TEAM 360 (Team Effectiveness Assessment Matrix)

Description

TEAM 360 functions as a performance compass – it details how your team is performing as a unit. In order to create a successful team, all members must be at their best. If there are gaps between various members’ skills or knowledge, it affects the success of the whole team.

The objective of the 360 feedback system is to reveal the strengths and deficiencies of each team member and the group as whole. If there are competencies and traits that can be developed further, the team can work together to create an action plan that benefits everyone. Remember, your objective isn’t to single out weaker members – it is to strengthen the entire team.

Make sure to review your individual and team results in detail, paying close attention to skills/traits identified as needing improvement. The Advice section in your individual report and the team report offers helpful tips and exercises that can be used to nurture your strengths and develop any areas that are lacking

Purpose: TEAM 360 allows members of a team to rate each other’s performance in a number of different areas. This can provide the team and management with insight into how well the
current members work together, and whether there are issues that will need to be addressed in order for the team to perform at its best.

Vitals 
No. of questions: 102
Question type: Self-assessment and rating scale
Estimated completion time: 30-40 minutes per rater
Shorter versions of assessment available: N/A
Recommended age level: 18+
Qualification Level: Class A
Compliance: APA standards
Group Comparisons: Available

Features
This 360 feedback system consists of a self-assessment for the
target and a rating survey for those who are offering their feedback
(e.g. managers, direct reports, customers, and colleagues). A team report can be generated for a
group of targets to assess the performance of the group as a whole.

Individual report Includes:
● Introduction
● Graphs
● Detailed narrative interpretation
● Rater comments (optional)
● Advice
● Suggestions for learning materials

Team comparison report Includes:
● Introduction
● Graphs
● Detailed narrative interpretation
● Rater comments (optional)
● Coaching tips for managers
● Suggestions for learning materials

Factors and Scales:
TEAM 360 provides an overall performance rating, in addition to ratings for 5 overarching
factors, broken down into 29 competencies:
● Conscientiousness: Assesses factors related to productivity in terms of quantity and quality.
Includes Accountability, Time Management, Diligence, Motivation, and Progress-tracking.
● Social Skills: Ability to interact well with others. Includes Communication Skills, Listening
Skills, Assertiveness, Conflict-Resolution Skills, Diplomacy, and Mentorship/Leadership
Potential.
● Poise: Ability to maintain composure, especially in difficult situations. Includes Adaptability,
Openness to Feedback/Criticism, Stress Management, and Emotional Management.

● Cohesiveness: Assesses the effectiveness and congeniality of the current team structure.
Includes Collaborativeness, Goal Alignment, Role Clarity, Team Mentality, and Perception of
Compatibility.
● Problem-Solving Skills: Assesses whether current the problem-solving approach is conducive to effective resolution. Includes Research Skills, Brainstorming Skills, Open-mindedness,
Originality, Critical Thinking Skills, Decision-Making/Judgment, Planning, Implementation, and
Evaluation of Progress.